Privacy Policy | Ring4

Last updated: December 24, 2024

Ring4, LLC ("Ring4", "we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and related services.

Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, subscribe to our service, or contact us for support. This may include:

• Name and contact information

• Email address

• Phone number

• Payment information

• Communications you send to us

App Data

When you use our services, we automatically collect certain information, including:

• Device information (type, operating system, unique identifiers)

• Log information (IP address, browser type, access times)

• Usage data (features used, interactions with the app)

• Location information (if you permit us to collect it)

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services

• Process transactions and send related information

• Send technical notices, updates, and support messages

• Respond to your comments and questions

• Monitor and analyze trends, usage, and activities

• Detect, investigate, and prevent fraudulent transactions

• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

• With service providers who perform services on our behalf

• To comply with legal obligations or respond to lawful requests

• To protect our rights, privacy, safety, or property

• In connection with a merger, sale, or acquisition of all or a portion of our company

• With your consent or at your direction

Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.

Your Choices

You have certain choices regarding your information:

• Account Information: You can update or correct your account information at any time

• Communications: You can opt out of promotional communications

• Location Information: You can disable location services through your device settings

• Cookies: You can manage cookie preferences through your browser settings

Requesting Data Deletion

You have the right to request deletion of your personal information under applicable privacy laws, including the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and the European Union's General Data Protection Regulation (GDPR).

How to Request Deletion

To request deletion of your personal data, you may:

• Email us at support@ring4.com with the subject line "Data Deletion Request"

• Use our app settings to delete your account and associated data

We will verify your identity before processing your request and respond within 45 days. If we need additional time, we will notify you of the reason and extension period.

What Happens When You Request Deletion

Upon receiving a verified deletion request, we will:

• Delete your personal information from our active systems

• Direct our service providers and contractors to delete your data

• Notify any third parties with whom we shared your data to delete it

Exceptions

We may retain certain information when permitted or required by law, including:

• To complete a transaction or provide a service you requested

• For security, fraud prevention, or debugging purposes

• To comply with legal obligations or law enforcement requests

• To exercise or defend legal claims

Facebook Login Users

If you use Facebook to log in to Ring4, you can also remove Ring4's access to your Facebook data:

1. Go to your Facebook Settings & Privacy

2. Select Settings, then Apps and Websites

3. Find "Ring4" and select Remove

4. Confirm the removal

This will disconnect Ring4 from your Facebook account. To delete data stored by Ring4, please also submit a deletion request using the methods above.

Right to Appeal

If we deny your deletion request, you have the right to appeal the decision by contacting us at support@ring4.com with "Deletion Appeal" in the subject line.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Ring4, LLC

Email: support@ring4.com

Address: 1550 Larimer St, Suite 649

Denver, CO 80202