All Features
Everything Ring4 has to offer for your business communications
Website Texting
What if they didn't have to wait? Ring4's text widget moves conversations to their phone - so visitors leave your site, go about their day, and still get your response.
- 5-Minute Setup - Add JavaScript snippet and start receiving inquiries immediately
- No staffing pressure - 84% of chat is abandoned without instant response
- Unified Team Inbox - Website inquiries appear alongside calls and texts
AI Receptionist
Answer, quality and transfer urgent callers to your team
- Never miss a lead, even after hours
- Qualify and route calls automatically
- Capture caller intent before handoff
Local, Toll-Free, & Vanity Numbers
Choose memorable business numbers instantly
- Stop giving out your personal number
- Set boundaries with work hours
- Professional caller ID for business
Classic Auto Attendant & IVR
Professional menus that sound impressive
- Sound like an enterprise from day one
- Route callers to the right department
- Answer common questions automatically
Shared Conversation Inbox
One number, entire team
- All phones ring simultaneously - first available person answers
- See who's talking to which customer in real-time
- Internal notes and threads on every conversation
Unified Conversations
Ring4 Unified Conversations shows calls, texts, voicemails, and notes in one screen, helping teams keep complete customer history and avoid losing conversation context.
- Complete customer history in one view
- Never lose conversation context
- See calls, texts, voicemails, and notes together
Zapier
Connect to 8,000+ apps with no code
- Connect to 7,000+ apps without coding
- Auto-update CRM from calls and texts
- Build custom workflows visually
Custom Caller ID
Display your business name, not a random number
- Show your business name on every outbound call
- Increase answer rates by up to 300%
- Build trust before the conversation starts
Group Messaging
Team collaboration in a single thread
- Collaborate internally on customer messages
- Present unified, professional responses
- Perfect for sales and support teams
Porting
Keep your existing numbers with zero interruption
- Keep your established business number
- Zero downtime during transfer
- Customers never know you switched
Business Hours Settings
Flexible scheduling for work-life balance
- Automatically handle after-hours calls differently
- Set custom hours for each day of the week
- Protect your work-life balance
Carrier Registration (A2P 10DLC)
Business text messaging registration for deliverability
- Ensure messages reach customers
- Carrier-approved for business texting
- Avoid spam filtering on your messages
Call Summaries and Transcripts
AI-generated transcripts with action items
- Searchable transcripts of every conversation
- AI extracts action items automatically
- Speaker separation identifies who said what
Personal Inbox
Track commitments with Open, Later, Done
- GTD-style workflow: Open, Later, Done
- Track all your commitments in one place
- See @mentions and assignments
Scheduled Messages
Send texts at optimal times
- Send at recipient's optimal time zone
- Schedule messages in advance
- Workflow-triggered automated sends
Time-of-Day Routing
Route based on time and availability
- Different routing for business hours vs after hours
- Schedule rules in advance
- Handle holidays and special events
Call Recording
Automatic or on-demand call recording
- Automatic or manual recording options
- Unlimited storage - never delete important calls
- Searchable transcriptions
Voicemail Transcription
Read voicemails instead of listening
- Read instead of listen - save time
- Instant notifications with transcript
- Searchable voicemail history
Professional Templates/Snippets
Reusable message templates for consistency
- Respond faster with pre-written templates
- Ensure consistent, professional messaging
- Build a library of best responses
Ring Groups
Simultaneous, sequential, or custom ring patterns
- Ring multiple people at once (simultaneous)
- Round-robin for fair distribution
- Sequential for priority handling
SPAM Label Monitoring
Remove spam labels to increase answer rates
- Get through to customers every time
- Monitor reputation across carriers
- Fix spam labels in 3-4 days
Knowledge Base
Your AI receptionist learns it instantly and answers caller questions accurately. No scripting required.
- Auto-generate for your industry
- Quick start auto-generate
- FAQ, services, pricing, hours...
Do Not Disturb
Mute work calls without missing important requests
- Focus time without missing opportunities
- Route to teammates or voicemail
- Schedule DND hours in advance